tag:blogger.com,1999:blog-4201572100247543083.post6173137076809194340..comments2023-05-29T21:24:25.922+08:00Comments on Potions Junkie: Maxis Broadband Is A Huge DisappointmentFoxy Frangipanihttp://www.blogger.com/profile/16836910292950287159noreply@blogger.comBlogger10125tag:blogger.com,1999:blog-4201572100247543083.post-67450876013497904232010-01-11T14:55:06.900+08:002010-01-11T14:55:06.900+08:00Hi Brian - I have since cancelled Maxis Broadband ...Hi Brian - I have since cancelled Maxis Broadband and subscribed to Digi. Much happier.<br /><br />This was what happened:<br />- Maxis mentioned that the new policy will start on the next billing date (supposed to be next billing but they accidentally reset for all customers NOW).<br /><br />- You need to wait till the next billing before they allow you to resume usage; UNLESS you escalate them like I did.<br /><br />- I also found out that the truth was I NEVER EXCEEDED my usage. My total usage since 3 months ago was 5GB. I subscribed for 3GB a month. It was their mistake to reset for ALL customer without checking the data. Maxis admitted this themselves.<br /><br />Because of all these inconveniences, I refused to risk suspension again, hence I cancelled my plan without paying the penalty charges. Simply because it wasn’t my fault.<br /><br />I suggest you call them up again and ask to check your real total usage. Don't give in to them - demand your rights!Foxy Frangipanihttps://www.blogger.com/profile/16836910292950287159noreply@blogger.comtag:blogger.com,1999:blog-4201572100247543083.post-12796811659808948712010-01-11T14:31:02.647+08:002010-01-11T14:31:02.647+08:00i having the same pro again. Seems like they are h...i having the same pro again. Seems like they are having some problem again with all the user. I called and the reply is i can't get on9 for 4 days. OMG!!!well2k26https://www.blogger.com/profile/04790973846224331672noreply@blogger.comtag:blogger.com,1999:blog-4201572100247543083.post-45729648145888086502010-01-07T10:10:44.624+08:002010-01-07T10:10:44.624+08:00Hi foxy, ya, digi allows P2P, but u need a modem w...Hi foxy, ya, digi allows P2P, but u need a modem with USB port. Or you use your computer as the modem, by letting others to connect from your computer.alexishttps://www.blogger.com/profile/11011587162535590570noreply@blogger.comtag:blogger.com,1999:blog-4201572100247543083.post-50165447976377398412010-01-05T22:12:23.072+08:002010-01-05T22:12:23.072+08:00Ello Blair..
Hmm actually I dont know where else I...Ello Blair..<br />Hmm actually I dont know where else I can escalate this to. Trying to look around.<br /><br />I can finally log in after they reset it. I was expecting a call from their manager but no one called.<br /><br />The Bf called to demand an explanation; apparently Maxis is supposed to change this on the coming bill, but "accidentally" set it yesterday.<br /><br />Would you buy an explanation like this?Foxy Frangipanihttps://www.blogger.com/profile/16836910292950287159noreply@blogger.comtag:blogger.com,1999:blog-4201572100247543083.post-76539926659760079802010-01-05T20:53:10.479+08:002010-01-05T20:53:10.479+08:00Urghhh, what is wrong with Maxis??? Who else can y...Urghhh, what is wrong with Maxis??? Who else can you complain to?Bijin Blairhttps://www.blogger.com/profile/10520728694599251173noreply@blogger.comtag:blogger.com,1999:blog-4201572100247543083.post-36930048581530936542010-01-05T15:15:06.824+08:002010-01-05T15:15:06.824+08:00Hi Brian
Thanks for letting me know :)
Will defini...Hi Brian<br />Thanks for letting me know :)<br />Will definitely try it out this evening!<br /><br />They should have expected a spike in call volume for such ridiculous actions.Foxy Frangipanihttps://www.blogger.com/profile/16836910292950287159noreply@blogger.comtag:blogger.com,1999:blog-4201572100247543083.post-24594877237154247692010-01-05T14:56:31.964+08:002010-01-05T14:56:31.964+08:00I have call up maxis 5 mins ago and they have rece...I have call up maxis 5 mins ago and they have receive the new memo from thier higher management. They will release the blocks for all user at the moment. The new policy sucks big time. I having hard time calling them because there is only 75 rep in the call centre and the call pending is about 500 over. T_Twell2k26https://www.blogger.com/profile/04790973846224331672noreply@blogger.comtag:blogger.com,1999:blog-4201572100247543083.post-65667341303918971272010-01-05T14:54:55.540+08:002010-01-05T14:54:55.540+08:00i have called up maxis. They have release all the ...i have called up maxis. They have release all the blocks for the users at this moment. You can try to use it now and see whether it works. The new policy is sucks big time. The call centre having hard time to answer all the calls is because they only have 75 rep and the call is like 500 over waiting our there.well2k26https://www.blogger.com/profile/04790973846224331672noreply@blogger.comtag:blogger.com,1999:blog-4201572100247543083.post-45076912134487305722010-01-05T14:36:30.843+08:002010-01-05T14:36:30.843+08:00Hi Alexis
Does Digi allow P2P Network applications...Hi Alexis<br />Does Digi allow P2P Network applications? Any usage suspension if limit is exceeded?<br /><br />Thanks for sharing :)Foxy Frangipanihttps://www.blogger.com/profile/16836910292950287159noreply@blogger.comtag:blogger.com,1999:blog-4201572100247543083.post-5677844335938336502010-01-05T13:54:54.493+08:002010-01-05T13:54:54.493+08:00I am using Digi now. Not bad..I am using Digi now. Not bad..alexishttps://www.blogger.com/profile/11011587162535590570noreply@blogger.com